FAQS

CAN I TRAVEL OUTSIDE OF THE UK?

No. Our insurance does not cover you to travel outside of the UK. However if you would like to travel outside the UK please speak to us and we can contact the insurance to arrange. 

DO I NEED TO PAY A SECURITY DEPOSIT?

Yes. We hold a £750 deposit on your credit or debit card. If there are no extra charges to be applied for breaking Terms & Conditions, the hold will be released in 3-10 working days from handing back the vehicle.

DO YOU HAVE 24/7 BREAKDOWN COVER?

Yes. We have you covered. We have full breakdown cover from RAC.

WHAT IS YOUR POLICY FOR DAMAGED PRODUCTS?

The cost of the damaged product will be deducted from your deposit. Please see our terms and conditions for more information.

DOES THE HIRE COME WITH BEDDING AND UTENSILS ?

Yes, our motorhomes are fully equipped with bed linen, cooking utensils, crockery, bin liners and washing up liquid. There is no extra charge for any of these. 

WHAT ARE THEY REQUIREMENTS FOR HANDING BACK THE HIRE MOTORHOME?

We expect our motorhomes to be returned in like for like condition to how it left the depo. This includes, no damage or breakages, empty toilet cassette & waste water tank, and a fully replinished tank of fuel 

ARE YOUR MOTORHOMES FULLY INSURED?

Yes, our Motorhomes are all fully insured.

WHAT DOCUMENTS DO I NEED TO BOOK ?

For insurance purposes we need 2 documents of proof of address(no older than 3months old), a copy of your driving license, and your national insurance number.

WHAT AGE DO I NEED TO BE DRIVE THE CAMPER VAN?

All drivers must be between the ages of 25-69 with a minimum of 2 years driving experience, and must declare any penalty points, and hold a Full UK drivers license.

IS YOUR MOTORHOME FITTED WITH A TV ?

Yes our motorhome has a TV with the ability to connect via HDMI.